Valocity Privacy Policy
In this Privacy Policy “Valocity” means Valocity Limited and all our related entities. This Privacy Policy sets out how Valocity manages personal information.
Valocity is committed to protecting any personal information you provide to us.
In New Zealand, Valocity is subject to the Privacy Act 2020 and the Information Privacy Principles, including requirements relating to the collection, use, disclosure and protection of personal information. You can visit this website valocity.co.nz without providing any personal information and remain anonymous.
In Australia, Valocity is bound by the Privacy Act 1988 and the Australian Privacy Principles that are set out in the Privacy Act 1988. You can visit this website portal.valocity.com.au without providing any personal information and remain anonymous.
What personal information does Valocity collect?
We may collect personal information such as your name, contact details, organisation and role, account and platform information, communications with us, transaction or service information, and information about your use of our websites, platforms and services, including technical information such as IP address, device and browser information.
How does Valocity collect personal information?
Valocity collects and/or receives personal information from:
- you directly (including when registering and completing online forms or transactions, over the telephone, by facsimile, and email);
- publicly available sources;
- third parties where you have authorised us to collect it on your behalf;
- third parties where you have authorised the disclosure.
What does Valocity mainly use personal information for?
We use your personal information:
- to conduct our business;
- to engage third parties on your behalf;
- to provide our goods and services to you;
- to communicate with you, either directly or via one of our service providers, for sales, marketing or research purposes, where you have given consent to receive such communications;
- to improve, enhance and develop our business;
- for customer experience and tailoring your experience with us;
- to verify your identity;
- in a de-identified format for aggregated data insights, data intelligence, data modelling and related purposes;
- to comply with our legal obligations; and
- for any other purposes for which you have given us permission.
Sharing personal information
Valocity may disclose your personal information to:
- third parties who assist us in providing our goods and services;
- third parties who provide services on our behalf;
- anyone else who you have authorised us to disclose it to;
- one of its shareholding companies for the purpose of answering your enquiry; and
- comply with any laws.
How does Valocity store and secure personal information?
Valocity takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, use, modification or disclosure. We regularly review our security practices and controls having regard to the nature of the information we hold and applicable legal requirements.
How can I gain access to my personal information?
You may request access to, or correction of, your personal information, or raise a privacy concern or complaint, by contacting our Privacy Officer using the details below. We will consider and respond to privacy requests and complaints in accordance with applicable privacy laws.
Terms of Use
Unless otherwise stated you may copy textual material published by Valocity on this website for internal, non-commercial use within your organisation only, but any copyright notice applying to the material must appear on all copies.
Some material on this website including trademarks are owned by third parties. If the copyright owner of any material (including trademarks and logos) published on this website is not Valocity, or if you have accessed material via a link provided on this website, your rights regarding that material will be as defined by the copyright owner of the material concerned.
Except as set out above, all rights to this website (including rights in text, graphics, selection, arrangement, and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trademark, or other intellectual property right of Valocity or any other party as a consequence of the publication of any material on this website.
No material from this website may be published in any media (including electronic media) without Valocity’s prior written permission.
Linked websites
Valocity is not responsible for the content of any other website, even if you access that website via a link on valocity.co.nz or valocityglobal.com. Valocity provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Valocity of that website.
Cookies
Our websites may use cookies and similar technologies to operate our websites, understand how they are used, improve our services and provide relevant content. These may include analytics and other technologies provided by third-party service providers.
You can manage cookies through your browser settings and, where available, our website cookie preferences. Disabling certain cookies may affect the functionality of our websites.
Purpose and validity of information
Information on this website is primarily of an informative nature. Valocity is dedicated to ensuring that the information on this website is correct and up to date but does not accept liability for any errors or omissions.
Valocity is not responsible for the results of any actions taken on the basis of or in reliance on information on this website.
Valocity disclaims all and any liability to any person in respect of any act done or omitted to be done in reliance on the contents of this website. The views expressed by independent industry analysts and commentators are those of the author only and not necessarily those of Valocity.
The development of Valocity’s products and services is continuous and published information may not be up to date. Some information on this website about Valocity’s products and services is provided through links to other websites.
More information
Privacy Officer:
Valocity Limited
7 St Benedicts Street
Auckland 1010
New Zealand
Updates
Valocity may update this Privacy Policy from time to time. Valocity will use reasonable endeavours to give notification about any material changes which affect how it manages personal information.
Last updated: September 2026