Valocity is growing
Better Never Stops
Valocity is growing from New Zealand through Australia, India and Asia. It’s an exciting time, everyone is hustling. Because Better Never Stops we need you, come, join our team, bring your knowledge and passion to make the complex simple, every day.
Valocity’s intuitive and customisable digital platform automates the entire property valuation process.
Valocity connects the entire ecosystem of lenders, brokers, valuers and customers in one smart platform with machine learning and workflows to create a seamless experience. All while staying on the front foot with compliance and data security.
Our flexible and customisable platform has been built to carve through complicated processes, with speed, agility and security that’s world class.
Passion for learning
We’re passionate about our people. When they leave it’s almost always upwards, into a new team progressing their career, talking on new challenges. Because Better Never Stops.
We have the Table Tennis, staff parties, Gala Awards Dinners, flexible work environments, children and dog friendly offices, cafes near by and are close to transport options.
Customer Support Executive
We are Valocity, a Kiwi company with offices in Auckland, Wellington, Sydney and New Delhi. We are a well know brand and an absolute leader in our field. We are currently looking for positive, driven candidate/s to join our small, closely knit, customer support team.
Answering incoming queries via phone or email and ensuring the client receives the very best customer service experience every time
Resolving any client queries and escalating issues if required
Keeping clients up to date with delivery timeframes
Liaising with our clients to reach job resolutions in a timely manner
Coordinating with various departments across the organisation
To be successful you will:
Ideally have experience working in a related industry, but if you’ve got the right skills, attitude and enthusiasm you could fit right in and be well supported with all training. To be successful with in this role you will also need:
Previous customer service experience
Excellent communication skills
Accurate administration and data entry skills
A natural and enthusiastic team player
This is a great opportunity to be part of a dynamic and professional team where your skills will make a difference. You will be working for an innovative and dynamic organisation that believes in celebrating success.
Please note; to be considered for this permanent position, you must be a New Zealand Citizen or Resident.
Senior Data Scientist
Valocity is a property intelligence company which leverages data, analytics and technology to unlock the insights across a broad range of property related data structures. As such, Valocity Australia is looking for a highly motivated data analyst/scientist to drive the analytical solutions strategy so as to be a source of differentiation relative to our competitors.
Location: Ideally Sydney (Auckland or Wellington will be considered).
Working most closely with the Head of Analytics, the Global Chief Data Officer and Data Services team, it is the role of the Senior Data Scientist to deliver analytical solutions to support the Australian, New Zealand and Asia Pacific Valocity businesses.
This will range from addressing hoc queries, undertaking deep dive analysis, building or enhancing current analytical offerings and/or bespoke solution development. As well as continual monitoring, and gathering of user feedback on all live analytical solutions including the scheduling of continuous improvement of solutions.
The ideal candidate will have 3+ years’ experience in data analysis using SQL (MS Server/Postgress), R /Python, presenting insights in Excel / PowerBI / Tableau.
Job Requirements: to be successful in this role we are looking for someone with the following skills and attributes:
3+ years’ experience in industry using leading tools to analyse data (mostly SQL and R) and to present (Excel, PowerBI, Tableau) back results to a range of different audiences.
Proven experience building, testing and deploying production grade predictive models (e.g. GLM, Random Forest, GBM, Neural nets, ..)
Experience with machine learning algorithms and efficient data structures, ensembling and model performance tuning
Skilled in identifying and addressing challenges in data; understands and can cater for sample bias, proactively validate any assumptions they make and can find the real results through the noise in unstructured data sets
A commitment to continuous improvement, always looking for both new solution opportunities and also ways to improve existing ones
A strong team player with a commitment to exceptional client service.
Persistence and perseverance when faced with adversity ... a “Can do” attitude
Proven ability to deliver in line with time and quality expectations
Adaptable, with the ability to work across a broad range of personality types
Knowledge and experience of the residential property market, ideally extending to other securities such as land and commercial buildings
Understanding of a wide range of property solutions across the Australian market
Demonstrated passion for delivering innovative and robust solutions
To learn more about this opportunity please contact Ari Yeganeh Arian.Yeganeh@valocity.com.au